Director of Performance & Quality Improvement
Lisa has extensive hands-on experience helping to empower underserved populations and assisting them in maximizing their potential. She has worked as a case manager for the last 8 years, helping at-risk clients reduce crisis situations and better manage life’s challenges; this involved conducting critical assessments of client needs, assisting with setting goals, providing emotional support, and linking clients with a variety of community-based resources. Through her learning and previous experiences, Lisa brings strong communication, organizational, and problem-solving skills to her current role as Director of Performance and Quality Improvement. She can quickly adapt to changing circumstances and provide the direction needed to manage projects start-to-finish.
Lisa is a mother of two sons, the oldest is traveling the world in the Navy and the youngest is a senior in high school, currently applying to colleges to study video production. Lisa shares that she is in recovery with 11 years clean and is certified as a peer specialist.
Lisa earned a BA in English and a BA in Communications from Ursinus College in Collegeville, PA.