Don’t see the answer to your question? Contact us for more information.

Does Jewish Family Services only provide services to Jewish clients?

NO, we serve EVERYONE! While we are inspired by the Jewish values of our founders, our services are available to all, without regard to religion, race, socio-economic status, sexual orientation, gender identity, ability, or special need. 

If you have questions about your eligibility for a certain program, please call us at 302-478-9411.
(Read more about JFS’ commitment to equity, diversity, and inclusion.)

Does JFS accept insurance?

YES, JFS Delaware accepts most commercial insurance policies, including Medicaid & Medicare, and will also honor an EAP. 

Every insurance plan is different – we can verify coverage and share that information with you (the client) so you understand what your financial responsibility may be. If there are financial circumstances which impact your ability to pay for the service you are receiving, please call 302-478-9411 to speak with our Billing Department about a payment plan or other options. JFS offers sliding scale fees for those without insurance.

May I see a counselor or staff person, remotely?

YES, after 120 years of in-person care – in our offices, clients’ homes, schools and community spaces – JFS Delaware has made the transition to provide our counseling and case management services remotely as well. Individualizing treatment approach is an important part of the therapeutic process – one which JFS therapists and case managers have always prioritized – and telehealth is perfectly suited to adapt to each person’s unique needs. Contact us at 302-478-9411 ext. 306 or complete our online intake form to get started.

What are your COVID-19 safety protocols?

Throughout the pandemic, JFS has followed the guidance of state leaders and Delaware law regarding COVID-19 precautions and vaccinations. We are making careful evaluations with your health and safety in mind. Please follow this link for more information on our COVID-19 protocols. 

Where are your offices located? 
99 Passmore Road
Wilmington, DE 19803
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20684 John J. Williams Hwy Suite 4
Lewes, DE 19958
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How can I reach the JFS staff?  

If your inquiry is urgent, please call the JFS receptionist at 302-478-9411 so we may respond as soon as possible. Otherwise, please complete this form so we may reach out. You will hear from a JFS staff member within 2-3 business days.

How can I get involved by volunteering with JFS?

Please follow this link to learn more about volunteering with JFS, or contact our Volunteer Coordinator at

What are the different options for donating to JFS?

To donate to JFS, please follow this link or contact us by calling 302-478-9411. Your support of JFS Delaware helps our neighbors, friends, and family thrive. Thank you!