Understanding & Addressing Maternal Mental Health

Written by: Angelica Montalvo Santiago, Clinical Psychologist
with Contributions from: Morgan Schoeneberger, Outreach Coordinator

Specialized professionals help families overcome many different forms of mental and emotional distress. JFS Delaware’s compassionate and highly-skilled team is dedicated to offering these types of unique, personalized mental health services and many members of the agency’s clinical team recently received specialized training to address one of the most common—yet underdiagnosed—mental health issues women face: Perinatal/Postpartum Mood and Anxiety Disorders.

Perinatal/Postpartum Mood and Anxiety Disorders (PMADs) encompass the distressing feelings that occur during pregnancy (perinatal) and throughout the first year after pregnancy (postpartum). Studies show 1 in 7 mothers experiences depression or anxiety during or after pregnancy; in addition, 1 in 10 fathers develops PMADs, making it a men’s issue as well.

There is no single cause or predisposition for a PMAD and many new parents experiencing postpartum disorders have never had a mental health diagnosis before. It can affect first-time parents or those with more than one child, regardless of age, race, income, culture, or education.

PMADs can be challenging to identify for various reasons, including that the symptoms—feeling tired or overwhelmed and having trouble adjusting to life with baby—are assumed to just be part of life as a new parent rather than the very real mental health diagnoses they can represent. Many parents feel ashamed to talk about these difficult experiences and hesitate to seek help, especially if this is their first time navigating a mental health concern.

This is why specialized care is so important. Working with professionals trained to address maternal mental health can help patients identify the signs and symptoms of PMADs sooner, connect with support and resources, and feel heard, seen, and understood.

The first step in addressing this need is to increase awareness of PMADs and their signs and symptoms. Based on definitions from Postpartum Support International, here are some brief descriptions of the 5 types of PMADs:

POSTPARTUM DEPRESSION

Often dismissed as “baby blues,” this treatable mood disorder may involve symptoms of sadness, hopelessness, and sudden mood changes, as well as changes in eating and sleep habits. You may feel depressed, anxious, and unable to bond with your baby. Postpartum Depression may develop before birth or up to a year after.

POSTPARTUM ANXIETY

Many new parents worry about the health and well-being of their baby. With PPA, the anxiety is so overwhelming that it impedes your daily functioning, including possible physical symptoms such as insomnia or a racing heart. If your anxiety lasts all day or seems severe, ask your doctor about being screened for Postpartum Anxiety.

POSTPARTUM POST-TRAUMATIC STRESS DISORDER

This condition develops from a traumatic event during or after birth, such as prolonged labor and delivery, emergency c-section, vacuum or forceps delivery, or a NICU stay. Like all postpartum disorders, this can interfere with mother-infant bonding. Postpartum PTSD is underdiagnosed, but experts believe it may affect up to 9% of new mothers.

POSTPARTUM PSYCHOSIS

If a woman experiences a sudden and severe onset of postpartum depression symptoms, she may have Postpartum Psychosis. Symptoms include hallucinations, delusions, mood swings, paranoia, and thoughts of harming herself or baby. This is considered a life-threatening situation—if you believe you or a loved one is suffering from Postpartum Psychosis, seek immediate medical attention.

POSTPARTUM OBSESSIVE-COMPULSIVE DISORDER

Postpartum OCD is an anxiety disorder characterized by intrusive thoughts and behaviors in response to a perceived danger toward their baby. Although any new mother can develop Postpartum OCD, it is more common among women who had an OCD diagnosis before giving birth.

 

Treatment options for PMADs may include counseling, safe use of medication, support from others, exercise and yoga, healthy diet, and adequate sleep, among others. Studies have shown that 80% of patients noticed a significant mood improvement during and after treatment.

Having trained in clinics where physicians, nurses, pediatricians, Ob-Gyns, breastfeeding specialists, psychotherapists, and psychiatrists all worked together to make sure moms, dads, babies, and families are treated with the services they need and deserve, I have seen firsthand the positive ripple effect of specialized, integrated care…

It results in happy tears, thriving children, healthier families and stronger communities.

 


The Sonia Schorr Sloan Maternal Mental Health Program at JFS Delaware is accepting clients!
New and expecting mothers can call for more information about specialized screenings and treatment at 302-478-9411.

(Released by the offices of Senators Carper and Coons, and Representative Blunt Rochester)

 

Pictured L to R: Senator Chris Coons, Wendell Covell (JFS Director of Program Operations & Training), Sophie Marie Namugenyi (JFS Chief Program Officer), Congresswoman Lisa Blunt Rochester, Clint Walker (JFS Board Chair), and Senator Tom Carper.

 

Monday, May 9, 2022
Wilmington, Delaware

U.S. Senators Tom Carper and Chris Coons, as well as Congresswoman Lisa Blunt Rochester (all D-Del.) visited the Salvation Army in Wilmington to announce over $5 million in federal funding for projects that will help improve the quality of life for Delawareans throughout the state. Funding will be administered to Jewish Family Services, the Salvation Army, and Westside Family Healthcare.

This funding is part of nearly $100 million for community projects up and down the state secured by Delaware’s congressional delegation. These investments were included in the 2022 Omnibus Appropriations Bill signed into law by President Biden on March 15, 2022.

“I am so proud our congressional delegation could work to deliver nearly $100 million in funding that will help Delawareans up and down the state,” said Senator Carper. “Today’s announcement of investments will go to reputable organizations that are working on the front lines to meet health care needs in the state to the people who need it the most. I am so grateful for their continued work.”

“Organizations like Jewish Family Services, the Salvation Army, and Westside Health have been instrumental in helping support Delawareans through difficult and unprecedented times,” Senator Coons said. “I’m grateful to have helped deliver millions of dollars in critical funding to groups doing the work on the ground to meet the needs of our communities in Wilmington and across the state.”

“Today’s announcement of federal funding to some of our state’s best nonprofits will help create a better quality of life for Delawareans throughout the First State,” said Congresswoman Blunt Rochester. “I’m proud of the work of the Congressional Delegation to secure this critical funding, signed into law by President Biden, and am proud of the work of organizations like Jewish Family Services, the Salvation Army, and Westside who work tirelessly to make our state a better place.

“We are grateful to the Congressional Delegation for securing federal funding in these critical service areas,” said Department of Health and Social Services (DHSS) Secretary Molly Magarik. “At DHSS, we value the partnership of Jewish Family Services, the Salvation Army and Westside Family Healthcare, as well as the services and care they bring to the community. These additional funds will provide important support to Delawareans suffering from substance use disorder and survivors of human trafficking, and help to expand health care services to our neighbors in need.

“The past two years have required agility, creativity, and flexibility, and I am very proud of the work Jewish Family Services has done to meet the challenges of providing services throughout the pandemic. JFS is grateful for this opportunity to address Delaware’s shortage of licensed mental health professionals through our Mental Health Fellowship Program, which will accelerate the number of experienced—ultimately licensed—therapists to serve Delawareans and the growing demand for services,” said JFS Delaware Interim CEO, Regina Kerr Alonzo. “The funding for this Fellowship Program is an investment in Delaware’s long-term health and well-being. JFS is grateful for this opportunity to play such a vital role in ensuring a healthier future for Delaware.”

“Trafficking victims housed at the Emergency Housing Residence Shelter come from difficult situations and are struggling to exit lives of crime that were not of their choosing. Unfortunately, criminal elements often follow these victims, which is why we are making physical changes to the facility that will better protect these survivors as well as everyone who seeks or delivers services through our organization. We are extremely grateful for the award of this funding, which will help us continue to further build upon the significant community impact of the Restoration Now program”, said Major Timothy Sheehan, Delaware State Coordinator for the Salvation Army.

“Westside Family Healthcare is grateful to Delaware’s Congressional Delegation for securing critical funding that will complete our multi-year capital campaign to renovate our largest, oldest health center located on the West side of Wilmington,” said Chris Fraser, Chief Operating Officer at Westside Family Healthcare. “The redesigned family medical and prenatal care suite will transform our patient and care team experience, and meet the growing need for primary care in the community.”

 

The three funded programs include:
  • $3.5M for Mental Health Fellowship and Training for License-Eligible Social Workers
    to Jewish Family Services of Delaware
    The purpose of this project is for Jewish Family Services to create ten paid fellowship positions for mental health counselors with Master’s degrees to prepare them for their licensing exam. This project will support the creation of ten paid fellowship positions for Master’s degree prepared and license-eligible counselors, while providing the intensive clinical supervision necessary to prepare them for their licensing exam. Two of the fellows will be bilingual, and at least two will be people of color. Together, these fellows will address unmet mental health needs in Delaware by providing upwards of 7,000 individual mental health sessions to nearly 1,000 Delawareans in need of support. Delaware has seen the number of mental health professionals decline in the past five years. At the same time, the demand for mental health services has increased, particularly for the growing Hispanic population in Kent and Sussex Counties. This project will address the growing mental health crisis, rising demand for counseling, and lack of licensed mental health practitioners in Delaware.
  • $485,000 for the Restoration Now Security Project to Combat Human Trafficking
    to the Salvation Army
    The funding will support the Salvation Army’s plans to reconfigure its existing Wilmington facility to improve the safety of clients living in Restoration Now, the only anti-human trafficking shelter recognized by all government agencies in Delaware. This project will create a safe and secure space for survivors of human trafficking on the facility’s fourth floor by installing key card access controls and kitchenettes, enabling survivors of human trafficking to remain separate from residents under other shelter programs within the facility, like emergency homelessness housing. This project has the support of local elected officials and the Delaware Department of Justice.
  • $2M for Wilmington Health Center Facility Renovations
    to Westside Family Healthcare
    The purpose of this project is to complete phase 3 of a multi-year capital improvement campaign, which will include renovations and a re-design of the center to expand resident capacity and facilitate patient-centered care.

Finding peace, healing, and resilience in nature.

Written by: Madeline Driban, Marketing & Communications Manager

We all look forward to the change of seasons—the day we walk out the door and are greeted by the warm sun on our faces, the melodies of songbirds, the vibrant greens, sunny yellows, and bright reds of Spring in full bloom.

Each year, we are reminded that even the coldest, darkest times are answered with opportunities for regrowth and resilience. As every flower must grow through dirt before it blooms, so too do we overcome our obstacles, reaching towards the light to finally emerge anew, growing ever stronger. It’s really a beautiful cycle, demonstrating the equal importance of having times to embrace challenges, sit in dormancy, and flourish vibrantly.

It’s a fine balance we all must manage. Even throughout the warmer months, curated gardens and natural spaces benefit from the occasional rainy and overcast day, gaining respite from the sun’s harsh rays. Similarly, we can each find ways to nourish ourselves through joyful moments of brightness and those of quiet solitude in the shade.

Perhaps it is ironic that we can cultivate such experiences from either end of this spectrum all within the beauty of nature itself—a delicious barbecue celebration with friends, a quiet hike through the park with your dog, getting your hands dirty in the garden with your children, or listening to the rain’s pitter-patter from the shelter of your patio.

Research and science have confirmed the very real health benefits of nature and how it can reduce feelings of stress, anger, and fear; it not only makes us feel better emotionally, but improves our physical well-being by reducing blood pressure, heart rate, and muscle tension—it may even reduce mortality. A 2019 study in Scientific Reports published findings stating that spending at least 2 hours immersed in natured each week is associated with good health and emotional well-being.

“There is mounting evidence, from dozens and dozens of researchers, that nature has benefits for both physical and psychological human well­being,” says Lisa Nisbet, PhD, a psychologist at Trent University in Ontario, Canada, who studies connectedness to nature. “You can boost your mood just by walking in nature, even in urban nature. And the sense of connection you have with the natural world seems to contribute to happiness even when you’re not physically immersed in nature.”

These numerous positive effects of nature were not lost on leaders at JFS Delaware when deciding how to utilize the outdoor space beside the organization’s Wilmington office.

“We recognized the benefit of creating a serene environment, blending the healing elements of nature with the promotion of well-being, education, and social responsibility,” shared Dory Zatuchni, JFS Delaware’s former Executive Director of 20 years, for whom the garden was named. “So, we transformed the small, ½ acre, relatively barren property into a verdant space that would become a respite for clients, staff, and community members alike.”

Six years after seeds were first planted, the Dory Zatuchni Village Garden is a thriving therapeutic space. With thoughtful features for its many audiences, the garden is used by seniors and behavioral health clients of JFS, young students from the neighboring preschool, and other visitors of the campus—an oasis for people of all ages, abilities, and backgrounds to enjoy connection and community in nature.

“Our goal was simply to create a lush respite for all, to generate a sense of welcome and comfort,” said Zatuchni. “Today, it is much more . . . the ambling path, blooming flower beds, shade-giving pergola, and chessboard tabletops provide opportunities for visitors of all kinds to engage in therapeutic healing, structured activities, casual socializing, and peaceful solitude.”

 

 

The Dory Zatuchni Village Garden is open for all to visit and enjoy.

For those in need of therapeutic counseling and support, get started with JFS’ online intake form.

Celebrating Volunteer Appreciation Month

Written by: Emily Griffith, Volunteer Coordinator

As JFS Delaware’s programs evolve and shift to respond to the community’s needs, volunteers have always provided invaluable stability and support; they are our eyes, ears, hearts, and boots on the ground, without whom we could not be as successful or impactful.

Volunteers have a deep sense of duty and understanding of social responsibility. Whether providing transportation, cultural orientation and language support, or a friendly check-in call, JFS volunteers see and interpret the needs of our clients and community, provide feedback for our team to adapt, and offer support and advocacy wherever it is needed.

I began working for JFS in the midst of the pandemic and have been impressed by the passion and dedication of our volunteers. They are eager to serve and have worked virtually and creatively to maintain important connections, and to understand and communicate needs of those we serve. While many nonprofits struggled to maintain their volunteer base without in-person opportunities during COVID, our volunteer base grew.

JFS volunteers understood and anticipated how community needs would change and shifted with our organization to respond quickly and efficiently. Volunteers provided employment coaching and wellness support when COVID left Delawareans without work; they delivered meals and support for older adults to live as independently as possible; groups have rallied around the record number of refugees who are adjusting to their new lives in Delaware. No matter the activity, JFS volunteers play an essential role in how we help our clients thrive.

Our volunteers gain just as much from supporting and knowing our clients as the clients gain from their service. The volunteers do not view these interactions as a mitzvah to complete out of obligation; they understand the value of helping vulnerable people and participating in something greater than themselves.

JFS volunteers form personalized connections and support systems that change the lives of refugees, older adults, and community members. They are thoughtful, patient, and extraordinary problem solvers—an irreplaceable extension of the JFS team.

Meet a few of our outstanding volunteers, who each averaged 85 hours of service last year, in the spotlights below:

 

MARION HAMERMESH 

JFS Volunteer since April 2018
Volunteers with: RISE and Employment Support Network 

Marion grew up in Philadelphia and moved to Wilmington when she married a Delaware lawyer in 1983. Marion got involved with JFS because we are the only local agency resettling and supporting refugees and immigrants.

What’s your favorite aspect of volunteering with JFS?
I don’t have to leave my Judaism in a closet as I have in other situations. I do this work because of my Jewish values and I’m glad to be safe being open about that.”

 Fun Fact: Marion is happiest when she is in, near, or on a body of water!

 

 

MARK MITCHELL

JFS Volunteer since March 2018
Volunteers with: Employment Support Network, RISE, and Older Adult Services

Mark is originally from Detroit, Michigan–a client recently detected this in his accent!–but has been living in Delaware for 35 years.

What’s your favorite aspect of volunteering with JFS?
“The people I meet and the stories they tell me.”

Fun Fact: Mark is an amateur astronomer!

 

 

JOHN LION

JFS Volunteer since October 2021
Volunteers with: RISE

John was born and raised in Philadelphia. He got involved with JFS after being recruited to join a Circle of Care through his church, St. Philips Lutheran.

What’s your favorite aspect of volunteering with JFS?
The personal interactions with the family I help. It’s so uplifting to help on such a personal basis. They understand and trust me and we kid with one another, which I love to do.”

 

 

Learn more about volunteer opportunities with JFS >>

12 Tips for a Successful Trip

Written by: Maria D’Souza, MD MPH, Medical Director of COMPASS

Participating in family gatherings and maintaining or re-kindling connections with cherished destinations are deeply meaningful experiences for older adults. However, traveling for such activities becomes challenging when a person is affected by dementia, particularly once the disease has progressed beyond early stages. Family members and caregivers frequently seek guidance around whether it is advisable to travel and how they can plan for a safe, enjoyable experience.

While each individual’s circumstances are unique, here are some broadly applicable tips to bear in mind when preparing to travel with a loved one who has dementia:

1. PLAN AHEAD.

Think carefully about logistics of the trip to anticipate potential difficulties and how you will handle them. Be prepared so you can more easily cope with challenges in the moment. Consider researching hospitals, pharmacies, etc. near your destination.

2. CHOOSE FAMILIAR DESTINATIONS.

Well-known locations have the potential advantage of being less overwhelming to the person with dementia, which may make them less vulnerable to episodes of confusion and agitation. For the same reasons, avoid overstimulating or chaotic settings.

3. STICK TO ROUTINES.

As much as possible, preserve usual mealtimes, bedtimes, and other rituals or habits. This can go a long way towards helping the person feel calm and secure. On a related note, consider whether there are specific items you can bring along that are comforting and help the person feel grounded.

4. PLAN AROUND THEIR OPTIMAL TIME OF DAY.

For example, if the person with dementia is not at their best in the late afternoon, it would not be wise to schedule travel or taxing activities at that time.

5. DON’T OVER-SCHEDULE.

Keep plans simple and allow for downtime. Expect that the person may prefer sticking to usual activities over something new. They may be okay eating at restaurants at home, while the same kind of outing in an unfamiliar place, with their cognitive reserves stretched to the limit, may be overwhelming.

6. BUILD IN EXTRA TIME.

This is particularly important in relation to travel logistics and transitions between activities. For example, if flying, plan to arrive at the airport with plenty of extra time and avoid scheduling flights with tight connections.

7. TSA CONSIDERATIONS:

Print a “TSA Disability Notification Card” from the TSA website to efficiently notify personnel that the person has cognitive impairment. You can also call ahead to arrange for special assistance, including private screening.

8. BRING ADDITIONAL SUPPORT.

Consider traveling with friends or family who can provide assistance. While you may typically be able to manage your own and your loved one’s needs, this may not be feasible outside your usual environment. Your loved one may need someone to help ensure they don’t wander if unexpectedly disoriented, especially if you aren’t able to be with them 100% of the time.

9. PACK A BAG OF ESSENTIALS.

This should include medications, go-to activities (i.e. iPad and headphones, magazines), snacks, and personal care items. Bring hard copies of the person’s medication list, photocopies of important legal documents such as healthcare power of attorney, emergency contact information, and doctors’ phone numbers so these can be easily shared with others if needed.

10. OBTAIN A MEDICAL ID BRACELET.

Obtain a medical ID bracelet stating the person’s name, memory loss, and emergency contacts. The potential for unpredictable disorientation or wandering is increased in unfamiliar settings.

11. MAINTAIN BASIC NEEDS.

Ensure your loved one’s needs for adequate hydration, rest, and comfort (i.e. pain medications, suitable footwear, etc.) are met. These can be overlooked outside of familiar routines, causing adverse consequences like irritation, confusion, or illness.

12. BE FLEXIBLE AND MANAGE EXPECTATIONS.

This is perhaps most important. Expect that things may not go according to plan. Bringing a flexible attitude and remaining calm will help your loved one AND yourself. If possible, driving to your destination may be wise in case your loved one is having a tougher time than expected and you decide to leave earlier than planned. Purchasing travel insurance can make it easier to exercise good judgment and flexibility.

 

As the Alzheimer’s Association aptly states online, “living with Alzheimer’s or another dementia does not mean it’s necessary to stop participating in meaningful activities such as travel. However, it does require planning to ensure safety, comfort, and enjoyment for everyone.”

 


Dr. Maria D’Souza is a geriatrician who brings special expertise in dementia care to JFS Delaware’s COMPASS program. As Medical Director, she leads an interdisciplinary team in providing comprehensive medical care for individuals with dementia and critical support and resources to caregivers.

Jewish Family Services of Delaware, a leading provider of counseling and support services for over 120 years, has launched a new program to address the rise in youth anxiety and, subsequently, reduce the rate of substance use disorders and other mental health concerns in youth and teens.

Led by Director of Clinical Services, Michael Angelo LPCMH, and clinical psychologist Dr. Angelica Montalvo Santiago, whose therapeutic specialties include pediatric psychology and anxiety, JFS Delaware’s Youth Anxiety Program will offer a safe space for youth ages 7-13 to unpack, understand, and challenge anxious thoughts. Through an 8-part series employing evidence-based practices, tools, and curriculum, group members will build and strengthen their confidence and skills to successfully cope with symptoms and solve problems.

Today’s youth are facing increased pressure to succeed while living in a world that is scary and threatening—recent years have included increased experiences and exposure to school shootings and drills, hate crimes and social unrest, cyber-bullying, and, now, a deadly pandemic adding and amplifying stressors. Beginning in the years just before puberty, such pressures and traumas often lead to excessive worrying and anxiety, interfering with the ability to socialize and learn; if untreated, this anxiety can lead to serious mental health problems including depression, substance use, and even suicide. Despite concerning statistics published by top researchers, additional studies on adolescents have indicated that treating anxiety can reduce many potential negative outcomes including the risk of teen suicide and substance use.

“This program will offer participating youth and families the tools to learn how to identify and understand anxiety in its different manifestations, whether they’re experiencing physical or psychological symptoms,” shared Dr. Montalvo. “Children participating can also benefit from the group support that happens naturally when sharing experiences with one another and working as a team with the clinicians’ guidance.”

JFS is committed to also serving parents and guardians of the youth enrolled by providing support services and resources. “It will allow parents to feel empowered as caretakers and to avoid over-accommodating for their children’s anxiety,” Montalvo explained.

JFS Delaware’s highly trained team is committed to meeting the changing and growing needs of the community, strengthening families, and helping children grow up emotionally and physically healthy.

Having joined JFS this past year, while the program was in development, Dr. Montalvo shared further:
“I feel proud to join an agency that is dedicated to offering preventative and specialized mental health services. This program aligns perfectly with my passion to strengthen children and families and support them through difficult challenges and changes. . . We have built a team of knowledgeable, motivated clinicians with diverse backgrounds and clinical experiences who have invested time in training and prepared for over a year to implement this evidence-based intervention. . . we are all very eager to begin addressing the high need of specialized anxiety services in the state of Delaware.”

 


Those interested in the Youth Anxiety Program can call JFS’ Intake Department for more details, including dates and locations, and begin the registration process.

Learn more information about Mental Health Services at JFS or start your therapy journey today by submitting an online intake form. Contact our Intake Department at 302-478-9411 x306 or Intake@jfsdelaware.org if you have any questions.

At JFS, the health and safety of those we serve and work with is our highest priority. As the global outbreak of the Coronavirus (COVID-19) continues to evolve, JFS Delaware is taking a number of steps to prepare for its impact on our community as well as assessing our ability to deliver services as safely and effectively as possible. These steps include devising a Pandemic Action Plan and providing key updates to our clients and community on this page.

We are here to help!
Please call us at 302-478-9411.

Thank you for your support, trust, and patience.
We all have a role to play in keeping our community healthy.

CDC Guidelines >>>
CDC Website >>>
DE Division of Public Health >>>
World Health Organization >>>


UPDATE: February 11, 2022

Throughout the pandemic, JFS has followed the guidance of state leaders and Delaware law regarding COVID-19 precautions and vaccinations. We are making careful evaluations with your health and safety in mind.

Effective Friday, February 11th, JFS will no longer require masks to be worn in our facility. JFS has resumed in-office services for those interested and comfortable with this option and will also continue to serve clients via telehealth.

Please review the information and policies below carefully.

Face Masks & Vaccinations:
  • JFS is still requesting those that are NOT vaccinated to please continue to wear a mask when entering and receiving services in our Wilmington and Sussex office locations.
  • If you feel more comfortable wearing a mask, you may continue to do so.
  • While we have followed the policies of the state so far and agreed to lift the mask mandate, we will revisit this decision if we see an increase in the spread of the virus. We will continue to evaluate the preferences, comfort, and safety of our clients, employees, volunteers, and visitors.
  • The COVID-19 vaccination was made mandatory for all JFS employees, interns, volunteers, and contractors effective October 8th, 2021.
Office Guidelines & Practices:
  • Only offices large enough to provide 3 feet of distance between people will be used for client appointments.
  • Lobby and other gathering areas are set up with 3 feet between chairs.
  • Hard surfaces are wiped down with disinfectants after each appointment or use.
  • Receptionists will return to the offices and be available to assist clients.
  • Restrooms in the Wilmington office are fitted with touchless soap dispensers, sinks, and toilets.
Remote Services:
  • Telehealth counseling appointments and case management meetings will continue to be available to those who prefer this arrangement.
  • JFS OnCall, our free confidential emotional support hotline is still in operation for non-emergency calls. Dial 302-781-4537 (4JFS) between 9am and 9pm, Monday through Friday, to speak with a trained and compassionate member of our staff.

 

Your safety, comfort, and access to our services are priorities.

JFS strongly encourages each person to continue following CDC and state guidelines, wearing masks, washing hands thoroughly, and social distancing.

If you have any questions or concerns about our services and availability, please contact our office at 302-478-9411 or info@jfsdelaware.org.

Please continue to check this page and follow us on Facebook for more updates and announcements.

UPDATE: October 15, 2021, 8:00AM
RE-OPENING

Our first responsibility as an organization is the health and safety of our clients, staff, interns, and volunteers, as well as the health and safety of your families and the larger community we serve. JFS Delaware’s Re-Entry Committee has continued to regularly consider the agency’s stage of re-entry given current COVID-19 statistics and has discussed the benefits, concerns, barriers, and solutions with input and guidance from our Board of Directors.

Effective Friday, October 15th, JFS will begin a ‘soft launch’ of re-entry , resuming in-office services for those clients, staff, and volunteers who want and feel comfortable to do so.

Please review the information and policies below carefully.

Face Masks & Vaccinations:
  • A mask or face covering MUST be worn
    • in common spaces, including entrances, hallways, break rooms, and restrooms
    • by unvaccinated individuals during in-person sessions or meetings
    • staff or clients may request a mask with a clear panel for their appointment so that visibility is less obscured
  • The COVID-19 vaccination was made mandatory for all JFS employees, interns, volunteers, and contractors effective October 8th, 2021.
Office Guidelines & Practices:
  • Only offices large enough to provide 3 feet of distance between people will be used for client appointments
  • Lobby and other gathering areas are set up with 3 feet between chairs
  • Hard surfaces are wiped down with disinfectants after each appointment or use
  • Receptionists will return to the offices and be available to assist clients
  • Restrooms in the Wilmington office are fitted with touchless soap dispensers, sinks, and toilets
Remote Services:
  • Telehealth counseling appointments and case management meetings will continue to be available to those who prefer this arrangement
  • JFS OnCall, our free confidential emotional support hotline is still in operation for non-emergency calls. Dial 302-781-4537 (4JFS) between 9am and 9pm, Monday through Friday, to speak with a trained and compassionate member of our staff.

Your safety, comfort, and access to our services are priorities.

JFS strongly encourages each person to continue following CDC and state guidelines, wearing masks, washing hands thoroughly, and social distancing.

If you have any questions or concerns about our services and availability, please contact our office at 302-478-9411 or info@jfsdelaware.org.


 

UPDATE: December 1, 2020, 11:00AM
RE-ENTRY PHASE 1

As they have been doing monthly, JFS’ Re-Entry Committee discussed JFS’ stage of re-entry given current COVID-19 infection rates and fatalities. We have considered the data, as well as input from hospital systems in all three counties, which have communicated that beds are full and emergency departments are overflowing with patients.

JFS will remain in Phase I at this time, with very limited, approved client appointments taking place at JFS’s Wilmington office. Please review JFS’ Phase I Re-Entry protocols in the previous COVID Update below.

Please be safe, follow CDC and state guidelines, wear a mask, wash your hands and socially distance. [/vc_column_text][vc_column_text]

Remote Services:

If you have any questions or concerns about our services and availability, please contact our office at 302-478-9411 or info@jfsdelaware.org.[/vc_column_text][vc_column_text]

COVID-19 in Delaware:
Positivity rates in Delaware have increased from 5.3% to 7.2%, prompting new restrictions by Governor Carney beginning on November 23rd:

 

UPDATE: June 29, 2020, 5:30PM
RE-ENTRY PHASE 1

Effective Monday, July 6,  JFS will begin to slowly and carefully provide limited in-person services in our Wilmington office and in the community.  JFS’ team is coordinating all appointments directly with clients (new & existing) to ensure a complete understanding of Phase I limitations and restrictions.  JFS will follow all State of Delaware COVID-19 guidelines and required protocols.

Most services during Phase I will continue Remotely.

Health & Safety Protocols:

All clients and staff visiting or working in the office will complete screenings and paperwork as well as have their temperatures checked prior to entry. In addition, for the health and safety of all, the offices will be:

For staff who are providing services in the community, JFS has established similar protocols for appropriate PPE, temperature checks, scheduling, contact tracing, and documentation of client interaction.

Telehealth and administrative support will continue to be provided remotely.

JFS Phase 1 Re-Entry will be monitored and evaluated weekly, taking into account State guidelines, needs of our clients, and staff considerations.

If you have any questions or concerns about our services and availability, please contact our office at 302-478-9411 or info@jfsdelaware.org.[/vc_column_text][vc_column_text]

Remote Services:

If you have any questions or concerns about our services and availability, please contact our office at 302-478-9411 or info@jfsdelaware.org.


 

UPDATE: June 7, 2020, 9:30AM
ACTION PLAN: Phase 4 (Remote, Considering Re-Entry)

As the state begins re-opening after the stay-at-home order, we want to address questions and share our plan.

JFS has been successfully working remotely to ensure the health and safety of our clients and staff and plan to continue working remotely throughout the month of June. We want to ensure that we meet the needs of our clients and staff, and have created surveys to assess questions, concerns, and capabilities related to resuming in-person operations.

Our Re-Entry Committee meets weekly and will ensure this plan is comprehensive, medically sound, and within the guidelines of federal and state mandates—with guidance from the Department of Public Health and the CDC—to protect the health and safety of all.

In the meantime, JFS is continuing to serve new and existing clients remotely. For information about our secure telehealth services and other remote programs, call us at 302-478-9411.
Please continue to check this page and follow us on Facebook for more updates and announcements.


 

UPDATE: May 14, 2020, 4:30PM
ACTION PLAN: Phase 4 (Remote)

As a reminder, our team of licensed therapists, psychiatrists, social workers, and case managers are providing counseling and support services via secure telehealth and remote platforms; from Wilmington to Lewes, the JFS team is supporting individuals and families, students and essential workers, older adults and caregivers, and more. JFS is still accepting new clients through our standard counseling intake process, which can be accessed via our agency phone number, 302-478-9411.

Additional support groups, webinars, and workshops are also available.
(VIEW FLYER for details; dates & schedules will continue to be updated).

Please continue to check this page and follow us on Facebook for more updates and announcements.


 

UPDATE: April 17, 2020, 2:30PM
ACTION PLAN: Phase 4 (Remote)

Our clinical team is getting creative and looking into their availability and  expertise to provide more support groups for our community. Starting Wednesday, April 22, JFS will be hosting a FREE 1-hour virtual support group for any male-identifying teens (ages 14-17).

Please contact us for a secure access link to QuaranTEEN: info@jfsdelaware.org


 

UPDATE: April 2, 2020, 3:00PM
ACTION PLAN: Phase 4 (Remote)

In our increasingly digital world, innovation is rapidly changing our day-to-day lives and we’re constantly finding new ways to connect. With a push from these unforeseen circumstances, JFS has grown our capacity to serve our community when and how we are needed most; we are adapting to necessary changes, learning the newest technologies, building resilience as a team, and transferring important skills to a digital landscape.

In addition to our telehealth services, FREE emotional support hotline, and other ongoing volunteer efforts, JFS will be starting a new support group on Tuesday, April 7th.

Please contact us for a secure access link to VSTEP: info@jfsdelaware.org


 

UPDATE: March 20, 2020, 5:00PM
ACTION PLAN: Phase 4 (Remote)

As we navigate changes in our day-to-day lives, JFS is relieved to have made it through the transition and first week of remote service delivery. As promised, we want to communicate regularly how things are changing and new services available to meet your needs and help everyone adjust to this strange new normal.

Starting March 23, JFS social workers will be operating a free & confidential emotional support hotline. This is not a crisis line or a replacement for therapeutic telehealth appointments; this is an outlet for community members to express their worries, be heard, and gain support. Call 302-781-4537 (4JFS) to talk to our team!

If you have questions, concerns, or need assistance accessing our telehealth/remote services, please call our standard office number:  302-478-9411.


 

UPDATE: March 16, 2020, 4:30PM
ACTION PLAN: moving to Phase 4 (Remote)

JFS is grateful for your flexibility and trust as we move through these uncertain times with COVID-19. Our team is prepared to respond to the needs of our community using the most updated technology and support services available.

Effective Wednesday, March 18, JFS’ team of dedicated therapists, psychiatrists, social workers, and care managers will begin to provide REMOTE support to clients. All JFS offices will be CLOSED until further notice. Our team is prepared to provide counseling via telehealth (secure ZOOM video/call) and continue case management services via phone. We are working tirelessly to ensure continuity of care for our existing clients and respond to the increased needs of our community.

Questions you may have:

If you have additional questions, concerns, or need assistance accessing our telehealth/remote services, please call us at  302-478-9411.


 

UPDATE: March 15, 2020, 6:10PM
ACTION PLAN: Phase 3 (Transition)

JFS is still in PHASE 3:our offices are still OPEN but we have some updates about our options for remote services and other preparations. Our team has been working thoughtfully over the weekend to ensure our clients throughout the state continue to receive the services they need. Here is what we are doing:

If you need access to our telehealth services, or have other questions or concerns, please call us at 302-478-9411. JFS is here to help!


 

UPDATE: March 13, 2020, 5:00PM
ACTION PLAN: Phase 3 (Transition)

Thank You to everyone taking the suggested, necessary precautions to keep our community healthy.

Today (3/13/2020), JFS has moved to STAGE 3 of our Action Plan; here’s what that means:

Updates and more information about telehealth services and ZOOM meetings will be posted soon.


 

UPDATE: March 12, 2020
ACTION PLAN: Phase 2 (Assess)

At JFS, the health and safety of those we serve and work with is our highest priority. As the global outbreak of the Coronavirus (COVID-19) continues to evolve, JFS Delaware is taking a number of steps to prepare for its impact on our community as well as assessing our ability to deliver services as safely and effectively as possible. These steps include reviewing our emergency preparedness plans, devising a Pandemic Action Plan, and providing key updates to our clients and community on this Coronavirus webpage.

Due to the rapidly changing nature of this situation, we will continue to monitor on a daily basis and assess the most recent, confirmed Coronavirus activity reported in Delaware. Our goal is to move forward with doing business as usual, by being safer and smarter.  

As of Thursday, March 12, 2020, the following groups have been CANCELLED:

As a reminder, JFS is here to help anyone who needs mental health support and services, especially during stressful times. If you or a loved one is experiencing mental health concerns, including increased anxiety, please call JFS at 302-478-9411.

Rest assured, we will remain vigilant in our efforts to prevent the spread of COVID-19. Please review the sections below this message for best practices from the CDC and JFS’ precautions. If you are unsure whether you should visit our offices or would like more information about telehealth and other remote services, please call us at 302-478-9411.

Thank you for your support, trust, and patience – we all have a role to play in keeping our community healthy.


 

Best Practices and Advised Precautions

The Center for Disease Control (CDC) recommends:

As part of our regular procedures at JFS, we will:

Please visit the Center for Disease Control and Prevention’s (CDC) or World Health Organization’s (WHO) websites for updates about Coronavirus Disease 2019 (COVID-19)

For updates from Delaware’s Division of Public Health, visit www.de.gov/coronavirus or contact their call center at 1-866-408-1899.

Refugee families get a fresh start in Delaware

For the past two years, after political restrictions and the worldwide pandemic halted refugee admissions to the United States, Jewish Family Services of Delaware—the only refugee resettlement agency in the state—remained dedicated to advocating for and assisting newcomers to America as they rebuild their lives in our community.

Now, with the country’s borders reopened and refugee admissions cap increased, JFS Delaware’s Refugee Integration Support Effort (RISE) is busier than ever. Since June, over 40 individuals have come to Delaware from war-torn countries around the world including Sudan, Rwanda, Vietnam, Eritrea, as well as refugees fleeing from Afghanistan.

“That may not sound like a lot when there are 64,000 people waiting in military bases, but it was what we knew we could manage,” said Rosi Crosby, JFS Delaware’s Chief Strategy Officer. “JFS is working with many partners in the community to find sufficient housing and resources for these families when they arrive.”

The individuals who have arrived are quickly settling into their new American homes. Most families have secured permanent housing; some adults have gained employment as others work through the application process; children are being enrolled in school and English lessons, and have enjoyed activities like visiting the library and trick-or-treating.

Perhaps most importantly, each family has a trained and trusted “Circle of Care”—volunteers from congregations and groups who are helping them navigate each aspect of integration into our community.

“Circles of Care have become an essential part of ensuring our families reach self-sufficiency,” shared JFS Volunteer Coordinator, Emily Griffith. “These volunteers help refugees access employment by utilizing social capital, assist with English language learning, provide transportation to appointments, and get them acquainted with the community and American culture—they play a huge role in each refugee family’s successful integration into Delaware.”

These volunteer services and relationships extend for years beyond the initial case management period and provide a level of support that is invaluable to the families and the JFS team.

With added support from volunteers and donors, JFS Case Managers are able to focus their attention on assisting with important benefit applications and addressing physical and mental health needs—many of these families have been through traumatic circumstances to arrive in America. Personalized, trauma-informed care is essential to help refugees and their families cope with this huge transition.

“Circles of Care have become an essential part of ensuring our families reach self-sufficiency,” shared JFS Volunteer Coordinator, Emily Griffith. “These volunteers help refugees access employment by utilizing social capital, assist with English language learning, provide transportation to appointments, and get them acquainted with the community and American culture—they play a huge role in each refugee family’s successful integration into Delaware.”

These volunteer services and relationships extend for years beyond the initial case management period and provide a level of support that is invaluable to the families and the JFS team.

With added support from volunteers and donors, JFS Case Managers are able to focus their attention on assisting with important benefit applications and addressing physical and mental health needs—many of these families have been through traumatic circumstances to arrive in America. Personalized, trauma-informed care is essential to help refugees and their families cope with this huge transition.

“We recognize each family’s trauma and experience and needs are very uniquely theirs,” Crosby said, sharing that one family had their home destroyed and their possessions stolen as they escaped Afghanistan. “Each refugee family’s needs are very different and complicated and we’re taking extra care to address this.”

Cyndi Germack, the director of JFS’ refugee program, added, “There are so many people—volunteers, case managers, landlords, employers, healthcare providers, local leaders, and more—who help in several ways, big and small, that make such an impact for these families. Whether it’s showing them how to use a microwave or assisting with utility payments, finding affordable housing and healthcare, or assisting with job applications and school work, you can just feel their gratitude for each kindness they receive.”

“New arrivals have been especially eager and grateful for access to technology and internet service to stay connected with loved ones abroad and follow global news,” shared Germack.

JFS Delaware expects to welcome an additional 26 individuals in the coming months, including students seeking to continue their studies in America and family members reuniting with those who have already arrived.

Guided by our Jewish history and values, JFS treats all people with kindness and dignity, regardless of history or background. We graciously accept our obligation to welcome and befriend the stranger and are honored to do this work with the support of our community.

“I want to be very clear,” said Crosby. “The Afghan families that are here and the other refugees from these other countries are experienced, brave, capable individuals who want to succeed in the United States and are working closely with us to understand the basic components of life as they navigate this fresh start.”

On behalf of Cancer Care Connection, an affiliate of JFS Delaware.

A Self-Guided Tool to Take Charge of Your Cancer Journey

While advances have been made in medical research and treatments for cancer, the fear, anxiety, and other emotional aspects that come with a cancer diagnosis often go undetected, unacknowledged, or untreated. Emotional wellness is an important part of any person’s health, especially for someone navigating the twists and turns of a serious medical diagnosis like cancer. Access to the right support tools, space for reflection, and the autonomy to explore resources can help cancer patients regain a sense of control and take charge of their cancer journey.

CanSurround, a web-based portal developed by oncology nurses and social workers, addresses the mental and emotional wellness of cancer patients that is often overlooked.

“No other disease strikes fear in people like cancer does,” says Meg Maley, founder of CanSurround and a registered nurse who has worked with cancer patients over the last 30+ years.

“Our goal with CanSurround is to translate what we know is helpful—what can often be life-saving emotional support—on a digital platform, available 24 hours a day,” explained Maley. “With CanSurround, we can help people look into their cancer and themselves in a way medicine just can’t.”

CanSurround’s interactive features include checklists and trackers, a multi-media journal, mind-body relaxation exercises, educational and inspirational resources, and more. Users of the platform can log their emotional journey, engage in mindfulness activities, and access a library of well-vetted resources from trusted professionals.

Additionally, members of the patient’s support circle, such as loved ones and doctors, can be invited to connect on the CanSurround platform, follow along the emotional journey, and check in when needed. This kind of emotional and social support can make a huge difference in cancer patients’ journeys—their maintenance of mental health through physical hardships as well as their overall resilience.

“I’m so glad we can guide our callers to CanSurround,” says Janet Teixeira, Executive Director of Cancer Care Connection. “It provides supportive resources for people affected by cancer at the click of a button, any time of the day or night, no matter where you are.”

Cancer Care Connection is an organization whose Oncology Social Workers prioritize emotional and mental health support for cancer patients and provide practical guidance to help them achieve their best possible outcome. Now, CanSurround is an integral part of Cancer Care Connections services, reducing distress and further enhancing emotional wellness through resources and activities which inspire, inform, and help cancer patients on every step of their journey.

One breast cancer survivor and CanSurround user shared that the self-guided platform helped her “regain [her] emotional equilibrium because it normalizes the emotional challenges of cancer, validates your feelings, and gives me a place to sit and be with whatever I’m feeling.”

As a former healthcare professional, she recognizes that cancer treatment continues to be focused on traditional medicine. “The emotional piece of cancer is still the most neglected and so [CanSurround] really fills that void…this site has given me an infusion of encouragement when I least expect it yet when I need it most.”

As a cancer survivor, she explained how, now, she sometimes values the site even more than during the ups and downs of her active illness.

“To most everyone else, I’m better—it’s over. But you never really get over cancer. . . so, while a lot of people tune out of your cancer journey, CanSurround is still tuning in.”

CanSurround is now an integral part of the resources Cancer Care Connection provides.
For more information, visit www.cancercareconnection.org/cansurround or call 302-266-8050 to speak with an Oncology Social Worker.

8 tips for maintaining your mental health this winter

Written by: Emma Driban, JFS Content Developer

As the days grow shorter and fall transitions into winter, it’s not unusual to feel a bit down. The cold weather and long nights mean less time in the sun and more time spent indoors. For many Americans, seasonal affective disorder (SAD) brings a new depth to winter’s darkness. SAD is a form of depression, usually experienced during late fall and winter, that impacts an estimated ten million Americans.

Some symptoms experienced by individuals with SAD include feelings of irritation, hopelessness, or worthlessness; changes in eating habits, like overeating or excessively craving carbohydrates; lack of energy or loss of interest in enjoyable activities and hobbies; or trouble with sleeping, either by experiencing insomnia or sleeping too much.

Whether you experience SAD or not, if you find yourself feeling low this winter, try some of these mental wellness tips.

1. STAY CONNECTED.

During the holiday season, not to mention the ongoing pandemic, it’s important to keep in touch with friends and loved ones. Isolation has a significant negative impact on mental health. Find ways to stay virtually connected or gather safely in person. Respect your social limits, but push yourself to leave the house every now and then.

2. TAKE A BREATH OF FRESH AIR.

Speaking of leaving the house, it’s been proven that short walks in nature can improve your mood. Take advantage of the limited sunlight and bundle up for a short walk. Set goals to go out a given number of times a week; walk around your neighborhood or the nearest park and soak in the health benefits of being in nature.

3. STAY ACTIVE.

If you can’t get outside, there are ways to exercise right in your own home. Plenty of health enthusiasts virtually share and guide you through their routines. Yoga, cardio, tai chi, and many other forms of exercise can be found on platforms like YouTube or could even be offered online through local athletic clubs or gyms.

4. MEDITATE.

In addition to online exercise, virtually guided mediation is a great method to boost emotional and mental health. Meditation and mindfulness can work by changing how your brain reacts to stress and anxiety and help you return to focus when negative thoughts, emotions, or sensations intrude.

5. ADD AROMATHERAPY.

Using essential oils for therapeutic purposes, not only adds ambience to any activity, but has possible positive side effects for your mental health. Essential oils have the potential to influence the area of your brain responsible for controlling moods as well as the body’s internal clock which influences sleep and appetite.

6. CARE FOR PLANTS.

Caring for something small like a houseplant can add a small purposeful moment to your day. Studies prove that gardening can reduce feelings of depression.

7. MAKE A SCHEDULE AND STICK TO IT.

There are many benefits to creating a schedule for your daily activities. Eating at regular intervals can help avoid over- or under-eating. Setting designated times for exercise, especially walks outside, can expose you to natural daylight at consistent intervals. Overall, maintaining a schedule can help improve sleep, which might alleviate some symptoms of seasonal depression.

8. KEEP A JOURNAL.

Journaling is a great way to reflect on your day, prioritize life’s problems, acknowledge gratitude, and lift your mood. Many people view journaling as a way to get your negative feelings out of your system.

Trying any combination of these suggestions could help improve your mental health before, during, and after the winter season.

 


Need someone to talk to?
Get started on your therapy journey with JFS Delaware by completing our online intake form.